- Supermarkets
- Convenience Stores
- Fast Food
- Petroleum Retailers
- Chain Drug Stores
- Hotels/Motels/Resorts
- Mass Merchandisers
Sunday, December 6, 2009
Marketing channels and Supply Chain Management.
Sunday, November 29, 2009
Vitaminwater Invites Fans to Create the Next Variety Flavor Through Facebook.
You can help the glacéau vitaminwater team rewrite the hydration Bill of Rights by creating one of the first variety flavors by the people, for the people. Through an innovative "Flavor Creator Lab" on Facebook, vitaminwater fans can play an active role in developing and naming the new flavor and designing the label.
The flavor generator selection process includes three steps -- flavor, functional benefit and the label design. In step one, vitaminwater fans can select their favorite flavor combination with help from the flavor buzz meter that scours flavor conversations on top blogs and Web sites and then ranks flavors based on information gathered from current chatter. Participants play a series of games and answer quiz questions to help vitaminwater assess what functional benefit America really needs in the second phase. From this data, vitaminwater scientists will develop a special formula of vitamins and nutrients that meets the needs of the dehydrated masses. Finally, consumers can participate in a contest to name the new variety, design the label and write copy for the bottle. To participate, visit www.facebook.com/vitaminwater .
America's newest vitamin water variety, created by the fans, for the fans, will be announced in December and will be available nationwide in March 2010.
Developing and Managing Products.
Apparently, the machines have already started to show up in California, Georgia and Utah. By summer’s end more than 60 machines should be scattered across the US.
Arriving sometime this summer, Coca-Cola will roll out a revolutionary drink dispensing machine called the Coca-Cola Freestyle. In what seems to be one of the coolest innovations to hit the beverage industry since New Coke (OK, I’m joking) Coca-Cola has announced that it will begin market testing of an innovative new fountain drink dispensing system called the Coca-Cola Freestyle. The Freestyle will enable users to select from hundreds of different beverage options via an intuitive touchscreen interface and will lessen the backroom space requirements for the installers.
The Coca-Cola Freestyle beverage dispenser uses some pretty killer technology that was originally developed for the kidney dialysis and cancer treatment markets (treats cancer and quenches thirst…can it get better?). It has an integrated touch-sensitive LCD screen that walks you through your beverage selection and since it doesn’t rely on the old carbonation and drink syrup container systems you get a lot more choices. The Freestyle employs ultra-concentrated 46-oz flavor packets to produce your drink on the fly and since they are complete with RFID tags the machine can communicate directly with Coca-Cola HQ to place orders for supplies and share consumer preference information.
Leaving no stone unturned, Coke will track the consumption of flavors and will probably use the information to influence the development of future Coke beverages. Additionally, Coke has the power to remotely kill any flavors.The Coca-Cola Freestyle is only in market test right now, so I wouldn’t expect to see a massive release of them before the end of the year. As of right now, Coca-Cola has placed machines in California, Utah, and Georgia. They have plans to have a total of 60 machines in place all over the country by the end of summer so you just might get lucky enough to try out a Freestyle for yourself. Leaving no stone unturned, Coke will track the consumption of flavors and will probably use the information to influence the development of future Coke beverages. Additionally, Coke has the power to remotely kill any flavors.
**in a previous blog (Coca-Cola: the real story behind the real thing) i posted a video about the company and in the documentary it shows this "freestyle" machine that Coca-Cola has introduced. if you have not seen the previous video simply click below to view the machine in it's works!
Developing and Managing Products.
The Coca-Cola Company has just redesigned the packaging and brand identity system for its entire portfolio of more than 100 juice and juice drink brands available in 145 countries worldwide. This includes Minute Maid here in the United States:
"The packaging redesign, available on store shelves in the U.S. beginning this month, is one of the largest branding efforts undertaken in the history of the Coca-Cola Company. The new system establishes a common look and feel that brings continuity to Coca-Cola’s extensive juice offerings, is scalable to multiple brands and product lines, and improves the consumers’ experience at retail. The new packaging takes on the best known qualities of the Minute Maid brand including the black rectangle and white logotype lettering."
Designed by Duffy & Partners in partnership with CMA Brand Presence.
Global Juice Packaging Backgrounder
· The Coca-Cola Company has developed a new, flexible packaging design system for key brands in its global juice family of beverages that unites multiple juice brands and categories under one scalable, common identity and packaging framework.
· Consistent packaging guidelines and readily available assets are available on an internal, web-based tool called “Design Machine,” which allows local markets to roll out packaging quickly and efficiently while also minimizing costs.
· Consumers in the United States will be the first to see packaging changes on store shelves in November 2009. The new packaging will be rolled out to Coca-Cola’s largest juice brands worldwide over the next year.
· The strategic direction for the new visual identity system was developed internally at The Coca-Cola Company. Execution of the designs was created in partnership with Minneapolis-based firm Duffy & Partners as well as CMA Brand Presence of Houston.
Design Concepts
· The iconic Minute Maid logo – the classic black logo with white logotype lettering – is the core element of the new visual identity system.
· Rounded edges on the new logo give it a contemporary look without detracting from the Minute Maid logo’s historic appeal.
· A new green horizon mark above the logo serves as a canopy, connecting the brand to nature and the fruit-producing earth.
· Designers studied consumer behavior in the supermarket produce aisle and how fruit vendors displayed their fruit at local markets to develop visual cues for the new juice packaging.
· The packaging creates a unified look on shelf when packaging is placed side-by-side forming an interlocking visual of whole fruit. This evokes the imagery of whole fruit as it might be displayed in a produce aisle or farmers market.
· Sliced fruit, the hero image on all packaging, was arranged to show freshness and to call to mind feelings of genuine happiness and enjoyment.
Developing and Managing Products.
History of Bottling
1894 … A modest start for a bold idea
In a candy store in Vicksburg, Mississippi, brisk sales of the new fountain beverage called
Biedenharn sent a case to Asa Griggs Candler, who owned the Company. Candler thanked him but took no action. One of his nephews already had urged that
1899 … The first bottling agreement
Two young attorneys from Chattanooga, Tennessee believed they could build a business around bottling
1900-1909 … Rapid growth
The three pioneer bottlers divided the country into territories and sold bottling rights to local entrepreneurs. Their efforts were boosted by major progress in bottling technology, which improved efficiency and product quality. By 1909, nearly 400
1916 … Birth of the contour bottle
Bottlers worried that
1920s … Bottling overtakes fountain sales
As the 1920s dawned, more than 1,000
1920s and 30s … International expansion
Led by longtime Company leader Robert W. Woodruff, chief executive officer and chairman of the Board, the Company began a major push to establish bottling operations outside the U.S. Plants were opened in France, Guatemala, Honduras, Mexico, Belgium, Italy, Peru, Spain, Australia and South Africa. By the time World War II began,
1940s … Post-war growth
During the war, 64 bottling plants were set up around the world to supply the troops. This followed an urgent request for bottling equipment and materials from General Eisenhower's base in North Africa. Many of these war-time plants were later converted to civilian use, permanently enlarging the bottling system and accelerating the growth of the Company's worldwide business.
1950s … Packaging innovations
For the first time, consumers had choices of
1960s … New brands introduced
Following Fanta® in the 1950s, Sprite®, Minute Maid®, Fresca® and TaB® joined brand
1970s and 80s … Consolidation to serve customers
As technology led to a global economy,
1990s … New and growing markets
Political and economic changes opened vast markets that were closed or underdeveloped for decades. After the fall of the Berlin Wall, the Company invested heavily to build plants in Eastern Europe. And as the century closed, more than $1.5 billion was committed to new bottling facilities in Africa.
21st Century …
The
Sunday, November 22, 2009
Sales Promotion and Personal Selling.
Coca-Cola Co. is running a mobile campaign via the ChaCha mobile answer service to generate interest in its loyalty program and Coke Zero soft drink. The soft drinks giant is one of ChaCha's first advertisers. ChaCha has been charged with enabling a conversational relationship between Coca-Cola and the millions of users of its answer service.
"Since our launch we have experienced explosive growth," said Jay Highley, chief marketing officer of ChaCha, Indianapolis, IN. "This growth made us realize that we have the power to help advertisers by letting them target our audience." Coca-Cola and ChaCha kicked off their mobile marketing engagement at the Allstate Brickyard 400 at Indianapolis Motor Speedway on July 27. With targeted responses and event-based marketing, Coca-Cola engaged users in a new and innovative relationship to encourage interactive conversations.
Using ChaCha's service to deploy ads, Coca-Cola so far has seen a 5.2 percent click-through rate, compared to 1 percent to 2 percent industry averages. In addition, Coca-Cola will gain a deeper understanding of its consumers as well as a simple way to track usage patterns and customer data during the campaign. Here's how it works-
- Users can call 1-800-2CHACHA or text questions to ChaCha (242 242) on mobile phones and receive answers within minutes.
- After receiving a text back with the answers, users receive another text with the Coca-Cola promotion.
- The promotion encourages users to join the My Coke rewards program and to try out the Coke Zero soft drink.
- The SMS also includes a link to the My Coke Rewards WAP site at http://mycokerewards.com.
ChaCha is helping Coca-Cola transform traditional and static advertising into dynamic mobile campaigns, in-venue mobile marketing and targeted offers to most mobile phone users regardless of their handset type. The service couples ChaCha's Mobile Answers -- claimed as the fastest growing mobile application in the world, attracting a new user every 10 seconds -- with analytics and reporting.
This way, marketers such as Coca-Cola can engage consumers and stay top of mind with relevant, personalized mobile information about its brand, products and promotions. ChaCha's demographic is unique in that 53 percent are repeat users, the company claims. Also, 83 percent consider the service to be very valuable.
The average user uses ChaCha over 30 times per month. Eighty-eight percent hear about the service from a friend. Users are ages 18-34 and use the service socially and for utilitarian purposes. "Our service is unique because our users trust our brand, making them more receptive to advertisiements served through our services," Mr. Highley said.
"The Coke campaign is our flagship and was targeted in terms of geography," he said. "We believe this campaign is a significant extension of other branding and marketing initiatives because we allow for a very intimate, one-on-one relationship.
"For advertisers we are basically creating an opportunity for them to reach, talk with and engage our loyal user base. The ads are part of the user's interaction and are not intrusive at all. Our advertisers get great reach."
Sales Promotion and Personal Selling.
Soon, Candler was creating coupons offering complimentary Coca-Cola to people who he believed might ultimately be interested in buying the product. These coupons were mailed out to potential customers and were also placed inside magazines for readers to discover. The advertising worked. More than eight billion free Coca-Cola drinks were given out to people and within eight years Coca-Cola was being served in every single state that was part of the United States at that time.
The tradition continues. In May and June of this year, Coca-Cola Great Britain (CCGB) carried out a mobile coupon campaign in the UK, powered by digital voucher company,i-movo. Using the PayPoint network, hundreds of thousands of bottles of Fanta, Sprite and Dr. Pepper were distributed free, using secure digital vouchers delivered to mobile phones.
Selected PayPoint stores were given eye-catching point-of-sale material, including door posters, shelf blazers and fridge-top stands, which made clear the simple step required of customers to get their free drink. All they had to do was send a text message with the word ‘YES’, followed by their date of birth. Valid voucher requests received a text message reply within a few seconds that included a unique voucher code that was validated by the retailer using the PayPoint terminal.
Because voucher redemption was performed in real-time using the PayPoint terminal, vouchers could not be used twice, eliminating the risk of fraud. Another immediate benefit was that brand managers could monitor the campaign’s progress store-by-store, bottle-by-bottle, eliminating the risk of over-subscription. Retailers were reimbursed automatically, within six days, via PayPoint.
“We are very focused towards driving additional footfall and profits for our retailers, and this activity has done both on a significant scale by making customers the compelling offer of free products,” says PayPoint Retail Strategy Director Mike Igoe. “The real-time redemption solution offered by i-movo and PayPoint makes this type of activity attractive, because it mitigates the financial risks for all parties.”
By the conclusion of the eight-week campaign, over 200,000 drinks had been given away to nearly 100,000 consumers across the UK, with the campaign delivering a redemption rate of 87%, according to i-movo, leading the company to describe it as: “the most popular and effective mobile coupon campaign the UK has ever seen”.
Coca-Cola Head of Communication, Ed Knight, says:
“We always strive to engage our consumers in an appropriate and exciting manner and this campaign has achieved exactly that. PayPoint and i-movo have created a national marketing network that allows us to activate promotions for specific products in specific stores. In addition, this system allows us to run sampling campaigns across thousands of retailers simultaneously, without any additional staffing costs or impact on the supply chain. The feedback we have received from retailers and consumers alike has been relentlessly positive and the campaign itself has been both a commercial and technical success."
Monday, November 16, 2009
Coca-Cola: the Real Story Behind the Real Thing
Sunday, November 15, 2009
Advertising and Public Relations.
Few brands can claim the inextricable link that Coca-Cola shares with one of the world’s most beloved figures, Santa Claus. For nearly 80 years, Coca-Cola and Santa have been refreshing families and sharing happiness during the holiday season and this year is no different. Santa and the world’s best known brand will spread the magic of the holidays as the presenting sponsor of “The 2009 Hollywood Christmas Parade/Live Positively Presented by Coca-Cola”. The festive parade will be held in Hollywood, Calif., on Sunday, November 29 at 6 p.m.
“Coca-Cola is proud to be the presenting sponsor of The 2009 Hollywood Christmas Parade, where Los Angeles residents come to share the joy of the holiday season,” said Luis Fernando Ramirez, vice president & general manager, West Region, Coca-Cola North America. “During these times of family togetherness we want to give people a reason to cheer, open some happiness and share the magic of the holidays. This iconic parade allows us to do just that and give back to a city that means a lot to Coca-Cola.”
As part of the parade, the Company will have six interactive floats. Each float will have a theme that embodies Coca-Cola’s ‘Live Positively’ philosophy, which guides the Company’s commitment to making positive contributions to its customers, consumers and communities.
Introducing the Theme of the Floats
Active Living: For more than 80 years Coca-Cola has helped make Olympic dreams come true. This float represents Coca-Cola’s role as a champion of living a healthy lifestyle and engaging in regular physical activity.
Education: Coca-Cola has been a supporter of education for more than 100 years. Since 1986, Coca-Cola has contributed more than $50 million in scholarships to students across the U.S. This float illustrates Coca-Cola’s commitment to education through a message of hope and optimism.
Environment: Coca-Cola invests in environmental initiatives focused on three areas — water stewardship, sustainable packaging, and energy management and climate protection. This float uses a family of Coca-Cola polar bears to symbolize the Company’s commitment to the environment.
Family Togetherness: Happiness is the feeling that people get when they’re around family and friends. For 123 years Coca-Cola has been bringing people together and spreading happiness every time they open an ice-cold Coke. This float shows that all you need for fun is family, friends and a little Coca-Cola.
Community: Coca-Cola, volunteerism and giving back to the community are at the core of everything it does. This float represents ‘generosity’ and depicts how the holiday season is a time to be generous and spread happiness to all.
Holiday Happiness: No other brand has been so closely tied to the holiday season, the happiness it evokes and Santa than Coca-Cola. Santa serves as a reminder of the importance of celebrating happiness, togetherness and giving during the holiday season.